Syde Peace (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website, use our services, and interact with our digital platforms. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What Information We Collect
We collect the following types of information:
a. Personal Information
When you sign up, contact us, or purchase services, we may collect:
Full name
Email address
Phone number (if provided)
Business name
Billing/shipping address
Payment information (processed securely via third-party providers)
b. Usage Data
We may also collect non-identifiable data such as:
IP address
Browser type and version
Pages visited
Time spent on pages
Referring website
This information helps us improve user experience and site performance.
2. How We Use Your Information
We use the information we collect to:
Provide and deliver the services you request
Process transactions securely
Communicate with you regarding your services or inquiries
Improve our website and offerings
Send promotional emails (with your consent)
Comply with legal and regulatory requirements
3. Consent
We collect, use, and disclose your personal information with your consent, except where otherwise permitted or required by law. Consent may be expressed (e.g., filling out a form) or implied (e.g., continuing to use our site after being presented with this policy).
You can withdraw consent at any time by contacting us at privacy@sydepeace.com.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
Service providers (e.g., payment processors, email platforms, analytics tools) strictly for service delivery
Legal authorities, if required to comply with applicable law, regulation, or legal process
All third-party services are contractually obligated to protect your information and use it only for the purpose for which it was shared.
5. How We Protect Your Information
We use industry-standard security measures to safeguard your data, including:
SSL encryption
Secure servers
Access controls
Regular platform updates
Despite our efforts, no transmission of data over the internet is 100% secure. We encourage you to take precautions when sharing sensitive information.
6. International Data Transfer
If you are located outside of Canada, your information may be transferred to, stored, or processed in another country (such as the U.S.) where our service providers are located. We take reasonable steps to ensure your data is protected in line with Canadian standards.
7. Your Rights
Under PIPEDA, you have the right to:
Access the personal information we hold about you
Request corrections to your information
Withdraw consent to data processing (where applicable)
File a complaint with the Office of the Privacy Commissioner of Canada
8. Cookies and Tracking
We may use cookies and similar technologies to improve your browsing experience. You can disable cookies through your browser settings, though this may affect some functionality of our site.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest version. Significant changes will be communicated on our website or via email.
11. Contact Us
If you have questions, requests, or concerns about your privacy or this policy, contact us at: